Contact Us: The Bright Side Clinic

Reception hours

Our friendly reception staff are available to take your calls from 8:30am to 5:30pm Monday to Friday, and 8:00am to 12:30pm Saturdays.

Appointment times

Appointment times are in 15 minute intervals from 8:00am – 4:45pm Monday to Friday, and 8:30am – 12:15pm Saturday.

Home visits

Home visits are available to existing patients of this clinic. Home visit requests are triaged by the treating doctor, and are not suitable for emergencies.

We do out best to facilitate communication between you, your doctor, and other members of your health team. Please bear in mind that doctors are not available by phone. Messages and emails will be responded to in a timely manner, but the best way for you and your doctor to communicate is in person, in an appointment. Urgent phone calls are triaged by our clinical team. Please see our reception staff for our full Communications Policy.

The-Brightside Clinic Byron Bay location

The Bright Side Clinic
Suite 9, 20 Bayshore Drive
Sunrise, Byron Bay NSW 2481

Phone: 02 6680 7788
Fax: 02 6680 8822

Reception hours:
Monday – Friday: 8:30am – 5:30pm
Saturday: 8:00am – 12:30pm

If you need medical assistance after hours, please see one of the following resources:


Call 000

Byron Central Hospital

Emergency Department, Ewingsdale Rd Byron Bay NSW
Call (02) 6639 9400

John Flynn Private Hospital

Emergency Department, 42 Inland Dr, Tugun QLD
Call (07) 5598 9000

GP Help Line

Call 1800 022 222

Management of Patient Health Information and Privacy Statement

It is the policy of this clinic to maintain the security of personal health information, and ensure that it is only ever released with your consent. Our comprehensive Privacy Act Policy is available on request.


We welcome your feedback on any topic as we continue to strive to exceed your expectations.

Health Care Complaints Commission 1800 043 159