Our friendly reception staff are available to take your calls from 7:45am to 5:30pm Monday to Friday, and 8:00am to 12:30pm Saturdays.
Appointment times are in 15 minute intervals from 8:00am - 4:45pm Monday to Friday, and 8:30am - 12:15pm Saturday.
We accept walk-ins. Please know that people who arrive without an appointment are triaged and there may be a wait.
Home visits are available to existing patients of this clinic. Home visit requests are triaged by the treating doctor, and are not suitable for emergencies.
We do out best to facilitate communication between you, your doctor, and other members of your health team. Please bear in mind that doctors are not available by phone. Messages and emails will be responded to in a timely manner, but the best way for you and your doctor to communicate is in person, in an appointment. Urgent phone calls are triaged by our clinical team. Please see our reception staff for our full Communications Policy.
If you need medical assistance after hours, please see one of the following resources:
Byron Central Hospital, Emergency Department, Ewingsdale Rd Byron Bay (02) 6639 9400
John Flynn Private Hospital, Emergency Department, 42 Inland Dr, Tugun, Qld (07) 5598 9000
GP Help Line 1800 022 222
Management of Patient Health Information and Privacy Statement.
It is the policy of this clinic to maintain the security of personal health information, and ensure that it is only ever released with your consent. Our comprehensive Privacy Act Policy is available on request.