Contact Us: The Bright Side Clinic


Reception hours

Our friendly reception staff are available to take your calls from 7:45am to 5:30pm Monday to Friday, and 8:00am to 12:30pm Saturdays.

Appointment times

Appointment times are in 15 minute intervals from 8:00am – 4:45pm Monday to Friday, and 8:30am – 12:15pm Saturday.

Walk ins

We accept walk-ins. Please know that people who arrive without an appointment are triaged and there may be a wait.

Home visits

Home visits are available to existing patients of this clinic. Home visit requests are triaged by the treating doctor, and are not suitable for emergencies.

We do out best to facilitate communication between you, your doctor, and other members of your health team. Please bear in mind that doctors are not available by phone. Messages and emails will be responded to in a timely manner, but the best way for you and your doctor to communicate is in person, in an appointment. Urgent phone calls are triaged by our clinical team. Please see our reception staff for our full Communications Policy.


The-Brightside Clinic Byron Bay location

The Bright Side Clinic
Suite 9, 20 Bayshore Drive
Sunrise, Byron Bay NSW 2481

Phone: 02 6680 7788
Fax: 02 6680 8822
Email: [email protected]

Reception hours:
Monday – Friday: 7:45am – 5:30pm
Saturday: 8:00am – 12:30pm

If you need medical assistance after hours, please see one of the following resources:

Emergency

Call 000

Byron Central Hospital

Emergency Department, Ewingsdale Rd Byron Bay NSW
Call (02) 6639 9400

John Flynn Private Hospital

Emergency Department, 42 Inland Dr, Tugun QLD
Call (07) 5598 9000

GP Help Line

Call 1800 022 222

Management of Patient Health Information and Privacy Statement

It is the policy of this clinic to maintain the security of personal health information, and ensure that it is only ever released with your consent. Our comprehensive Privacy Act Policy is available on request.

Feedback

We welcome your feedback on any topic as we continue to strive to exceed your expectations.

[email protected]

Health Care Complaints Commission 1800 043 159